Refund Policy
Effective Date: August 3, 2025
At BeinngSelf, we are committed to your satisfaction and to delivering high-quality learning experiences. While our products are digital and instantly accessible, we offer a limited refund window to ensure you are happy with your purchase.
- Our 7-Day Satisfaction Guarantee
If you are not satisfied with a course you purchased, you may be eligible for a refund within 7 days of your original purchase date (including weekends and holidays), provided that you have not completed more than 20% of the course content (measured by module completion and content engagement tracking).
To be eligible for a refund, both of the following conditions must be met:
- Your refund request is submitted within 7 days of purchase, and
- Your consumption of the course content is less than 20%.
Important Note on Multiple Refunds:
Refunds are a one-time courtesy per user. If you have already received a refund for one course, you will not be eligible for a refund on future course purchases.
- Exclusions to the Refund Policy
Refunds will not be granted in the following situations:
- Change of Mind: After the 7-day period or after consuming more than 20% of the course.
- Incompatibility: If the course content is incompatible with your personal preferences, beliefs, or specific health needs (as outlined in our Terms of Use).
- Lack of Usage: If you choose not to access or use the course after purchase.
- Promotional or Sale Purchases: Some promotional offers or discounted sales may be marked as non-refundable at the time of purchase. If such a notice is displayed at checkout or on the course page, those purchases are excluded from our refund policy.
- Exceptions to the Policy
You are eligible for a full refund under the following circumstances, regardless of the 7-day window:
- Duplicate Payments: In the event of a verified duplicate transaction caused by technical error.
- Course Not as Advertised: If a course is demonstrably not as described in the official course description or promotional materials. Such claims will be reviewed on a case-by-case basis.
- Unresolvable Technical Issues: If you’re unable to access your course due to a verified technical issue on our end that we cannot resolve within a reasonable timeframe.
Lifetime Access: Lifetime access refers to the operational lifetime of our platform. In the event BeinngSelf discontinues its services, access will no longer be available, and this does not constitute grounds for refund.
- How to Request a Refund
To request a refund, please email contact@beinngself.com with the following details:
- Your full name and the email address used at purchase
- The name of the course you purchased
- The date of purchase
- A brief, clear reason for your refund request
- A copy or screenshot of your payment receipt
We will review your request and notify you of the approval or rejection. If approved, the refund will be processed to your original payment method within 7 to 30 days, depending on your country’s banking system and payment processor timelines.
- Unauthorized Use or Sharing
As outlined in our Terms of Use, if any abuse, redistribution, or unauthorized access is detected, your access may be revoked without refund.
- Modifications to This Policy
We reserve the right to update or revise this Refund Policy at any time. Continued use of our website and purchase of courses constitutes your agreement to the latest version of this policy.